Have social media ever saved your life? » Fabrizio Faraco

See on Scoop.itH2H Marketing

I social media vi hanno mai salvato la vita? Insomma proprio la vita, no! Ma certo ci aiutano molto nel rendere più efficace e umano il servizio clienti.

Fabrizio Faraco‘s insight:

Today I’m telling you a story, a beautiful story, where one of the most harassed brands in Italy (Trenitalia) was able to solve a problem of a particularly demanding customer (me).

See on www.fabriziofaraco.it

About Fabrizio Faraco

Un marketer che è passato in tanti mondi. An old pal who loves marketing and experienced lotta worlds

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