Future of Social Media Strategy with Brian Solis – Podcast Episode / On the Record…Online

See on Scoop.itH2H Marketing

To make sure our online Social Media Training Bootcamp stays timely, I spoke to social media marketing analyst Brian Solis about his new book What’s the Future of Business – Changing the Way Business Create Experiences, which redefines the key…

Fabrizio Faraco‘s insight:

If you haven’t read it yet, the new book advances his “shareable moments” concept into a framework for social media engagement by identifying when, what and how organizations can best shape thedynamic customer journey, suggesting social media marketing should be about shaping intentional experiences or the experiences customers have through experience architecture. 

See on ontherecordpodcast.com

About Fabrizio Faraco

Un marketer che è passato in tanti mondi. An old pal who loves marketing and experienced lotta worlds

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